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Ask Questions at Andar's
Drop-In Sessions

Come with questions and leave with answers. Expand your Andar/360 knowledge at a Drop-In Session. These hour-long moderated Q&A style sessions are centered around one area of the Andar/360 CRM. Hear how your peers and Andar experts apply best practices. Plus, Andar Hosting customers can attend all drop-in sessions for free. Non-hosted customers can purchase a drop-in class pass. See below for more details.

Drop-In Sessions

Upcoming Drop-In Sessions

Credit Card and ACH Processor: 
Your Questions Answered

Thursday, September 21, 2023 
1:00 - 2:00 pm ET

The Credit Card and ACH Processor (CCAP) module enables Andar to connect to Clover Connect, CyberSource, PayPal, or CyberSource for electronic payment processing.  If you're currently using a CCAP or are interested in setting up payments, attend the drop-in session and bring your questions.

Free registration for Andar Hosting customers

Register Here

Thank You Letters: 
Your Questions Answered

Friday, December 1, 2023
1:00 - 2:00 pm ET

Produce Thank You Letters for donors when gifts and designations are given. Did you know Thank Your Letters can also be used as confirmation letters, asking the donors to confirm their designations listed on the letters? Learn more during this drop-in session. 

Free registration for Andar Hosting customers

Register Here

Not an Andar Hosting Customer? 

You can purchase access to all 2023 sessions for $325 per person.
Purchase the Drop-in Pack

Previous Drop-In Sessions

Processing: 
Your Questions Answered

Wednesday, February 8, 2023 
1:00 - 2:00 pm ET

Payouts: 
Your Questions Answered

Wednesday, February 22, 2023
1:00 - 2:00 pm ET

Email Marketing: 
Your Questions Answered

Wednesday, March 1, 2023
1:00 - 2:00 pm ET

This Drop-In session is for anyone who uses the Andar/360 Email Marketing Integration module for Mailchimp or Constant Contact. Please note, Andar is not an expert on Mailchimp or Constant Contact, so questions should be geared toward how the integration works with Andar/360.

Agency Portal: 
Your Questions Answered

Wednesday, March 22, 2023
1:00 - 2:00 pm ET

Agency Portals allow your agencies and affiliated organizations to download their own Acknowledgement to Agencies Report and their Donor Choice Payout Reports. Agencies maintain their account information, update their contacts and banking information, and upload documents. 

Credit Card and ACH Processor: 
Your Questions Answered

Wednesday, May 17, 2023 
1:00 - 2:00 pm ET

The Credit Card and ACH Processor (CCAP) module enables Andar to connect to Clover Connect, PayPal, or CyberSource for electronic payment processing.  If you're currently using a CCAP or are interested in setting up payments, attend the drop-in session and bring your questions.

Data Mining: 
Your Questions Answered

Wednesday, May 24, 2023
1:00 - 2:00 pm ET

With Data Mining you select a combination of any account details: gift amounts, leadership levels, giving patterns, addresses, demographics, numbers, relationships, campaign structures, etc. Selected accounts can be saved into account warehouses or mailing lists. Bring your questions on data mining and have our data mining experts help you out.

Campaigns: 
Your Questions Answered

Tuesday, June 27, 2023
1:00 - 2:00 pm ET

In Andar, Campaigns refer to the fundraising efforts of non-profit organizations - although some organizations refer to a Campaign as an "appeal." Feel free to ask questions on Campaign accounts, lists, history, plans, reports, rollovers, status, types, or anything unique to your Campaigns.

Dashboards & Bio Tabs:
Your Questions Answered

Tuesday, July 11, 2023 
1:00 - 2:00 pm ET

Information that is important to you is accessible in Dashboards and on the mini dashboards of each Andar account known as custom Bio Tabs. Bring questions on anything specific you'd like to know about Dashboards and Bio Tabs.

Security: 
Your Questions Answered

Thursday, July 13, 2023
1:00 - 2:00 pm ET

Security restricts a user's access to information in Andar, and/or their ability to perform functions. Everything in Andar is secured by at least the Menu Option authority. Ask questions on granting authority, maintaining Andar security, and special authorities; or come up with your own security-related questions.

Surveys & Forms:
Your Questions Answered

Tuesday, August 8, 2023 
1:00 - 2:00 pm ET

Collect information with Surveys and Forms. Design Surveys for both individual accounts and organization accounts and have them displayed on your e-Community website. Did you know Survey forms can also be used internally too? Learn more during the drop-in session.

Reports: 
Your Questions Answered

Tuesday, September 12, 2023 
1:00 - 2:00 pm EDT

Andar has a significant number of reports to help you understand your initiatives. Bring questions on reports you are currently using or ask us about reports that you'd be interested in adding to your reporting process. 

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